Tarzan's Privacy Policy

Tarzan's Privacy Policy
Tarzan Tree Experts LLC
Effective Date: September 24, 2026
Tarzan Tree Experts LLC (“Tarzan Tree Experts,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request an estimate, schedule services, communicate with us, submit an online form, make a payment, or otherwise interact with Tarzan Tree Experts LLC.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
 
1. Information We Collect
We may collect information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Property or service address

• Billing information

• Information about your trees, property, or requested services

• Photographs or videos you provide relating to a property or project

• Appointment and scheduling information

• Estimates, invoices, service history, and payment records

• Messages, emails, text communications, and other correspondence with us

Payment card information may be processed through third-party payment providers. Tarzan Tree Experts does not necessarily store complete payment card information on its own systems.

2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.
This information may include:

• IP address

• Device type

• Browser type

• Operating system

• Approximate geographic location

• Pages viewed

• Links clicked

• Date and time of visits

• Referring websites

• General website activity and interaction information

We use this information to understand how visitors use our website, improve its performance, troubleshoot problems, measure advertising effectiveness, and improve our services.
 
3. How We Use Your Information
Tarzan Tree Experts may use information we collect to:

• Respond to estimate requests and inquiries

• Schedule and provide tree-care services

• Communicate regarding appointments, estimates, projects, and invoices

• Provide customer support

• Process payments

• Maintain business and service records

• Send appointment reminders and service updates

• Follow up after completed work

• Send promotional or marketing communications when permitted

• Improve our website, services, and customer experience

• Detect fraud, misuse, or security issues

• Comply with applicable laws and legal obligations

• Protect the rights, safety, and property of Tarzan Tree Experts, our customers, employees, contractors, and others

 
4. Text Messages and SMS Communications
If you provide your mobile telephone number and consent to receive text messages from Tarzan Tree Experts LLC, we may send messages relating to:

• Estimate requests

• Appointment confirmations

• Scheduling

• Arrival notifications

• Project updates

• Customer-service communications

• Billing or payment information

• Follow-up communications

• Promotional messages when you have separately consented to receive them

Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance or contact Tarzan Tree Experts directly.
Consent to receive marketing text messages is not a condition of purchasing our services.
Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Text-message opt-in information and consent will not be shared with third parties for marketing purposes.
We may share information with vendors that assist us in delivering text messages or operating our communications systems, but only as necessary to provide those services on our behalf.
 
5. Email Communications
If you provide your email address, we may use it to communicate about estimates, appointments, services, invoices, promotions, seasonal tree-care information, or other business-related matters.
You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the message or by contacting us directly.
Transactional emails relating to an active estimate, appointment, service, payment, or customer relationship may still be sent when necessary.
 
6. Cookies and Website Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to help us:

• Remember preferences

• Understand website traffic

• Determine how visitors use our website

• Improve website functionality

• Measure advertising performance

• Prevent fraud or security issues

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
 
7. Third-Party Service Providers
We may use trusted third-party companies to help operate our business. These may include providers for:

• Website hosting

• Customer relationship management

• Scheduling and job management

• Online estimates and invoicing

• Payment processing

• Email and text communications

• Website analytics

• Advertising

• Accounting

• Cloud storage

• Customer reviews

• Business administration

These providers may receive information only to the extent reasonably necessary to perform services for Tarzan Tree Experts.
Their handling of information may also be governed by their own privacy policies.
 
8. Google, Social Media, and Advertising Platforms
Our website or business may use services offered by companies such as Google, Facebook/Meta, Instagram, or other advertising and analytics providers.
These services may use cookies or similar technology to measure website traffic, understand advertising performance, or display relevant advertising.
Your interaction with those platforms is also governed by the privacy policies and settings of the applicable provider.
 
9. When We May Share Information
Tarzan Tree Experts does not sell or rent customer personal information.
We may disclose information when reasonably necessary:

• To companies that perform services on our behalf

• To process payments or provide requested services

• To comply with a subpoena, court order, law, or legal process

• To protect our legal rights

• To investigate suspected fraud or unlawful activity

• To protect the safety of customers, employees, contractors, or the public

• In connection with a merger, acquisition, financing, sale, or transfer of all or part of the business

• When you have authorized or requested the disclosure

We do not provide customer contact information to unrelated businesses so they can market their products or services to you.
 
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic communication, or electronic storage system can be guaranteed to be completely secure.
Customers should avoid sending highly sensitive information through ordinary email or text message when a more secure method is available.
 
11. Data Retention
We retain personal information for as long as reasonably necessary to:

• Provide services

• Maintain customer and project records

• Meet accounting, tax, insurance, and business requirements

• Resolve disputes

• Enforce agreements

• Satisfy legal obligations

Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of when appropriate.
 
12. Your Privacy Choices
You may contact Tarzan Tree Experts to request that we:

• Provide information about personal information we maintain about you

• Correct inaccurate customer information

• Update your contact information

• Delete certain information when legally and operationally appropriate

• Stop sending promotional emails

• Stop sending promotional text messages

Certain information may need to be retained for legal, tax, insurance, accounting, contractual, fraud-prevention, or legitimate business purposes.
Privacy rights can vary depending on your state of residence and applicable law.
 
13. Children's Privacy
Our website and services are intended for adults seeking residential or commercial tree-care services.
We do not knowingly collect personal information from children under the age of 13. If we learn that personal information from a child has been collected improperly, we will take reasonable steps to delete it.
 
14. External Links
Our website may contain links to third-party websites, social-media platforms, review websites, payment providers, or other online services.
Tarzan Tree Experts is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.
 
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.
When changes are made, the updated Privacy Policy will be posted on our website with a revised effective date
16. Contact Tarzan Tree Experts LLC
Questions about this Privacy Policy or your personal information may be directed to:
Tarzan Tree Experts LLC
11840 So Elk Circle
Riverton, Utah
Phone: (385) 576-6445
Website: www.tarzantreeexpertsslc.com
Email: support@tarzantreeexpertslc.com